Chapter 1: Opening Strategies/Traps to Avoid
Scene 1: Premature Focus Trap
Scene 2: Confrontation/Denial Trap
Scene 3: Labeling Trap
Scene 4: Blaming Trap
Scene 5: Question/Answer Trap
Scene 6: Expert Trap
Chapter 2: Opening Strategies
Scene 1: Ask Open Questions
Scene 2: Examples of Open Questions
Scene 3: Listen Reflectively
Scene 4: Examples of Reflective Listening
Scene 5: Case Example: The Non-Verbal Client w/Dr. Miller
Scene 6: Learning to Listen Reflectively
Chapter 3: Summarizing
Scene 1: Introduction to Summarizing
Scene 2: Examples of Summaries
Chapter 4: Affirming
Scene 1: Introduction to Affirming
Scene 2: Examples of Affirming
Chapter 5: Eliciting Self-Motivating Statements
Scene 1: Problem Recognition
Scene 2: Examples of Problem recognition
Scene 3: Expressing Concern
Scene 4: Examples of Expressed Concern
Scene 5: Intention to Change
Scene 6: Examples of Intention to Change
Scene 7: Optimism for Change
Scene 8: Examples of Optimism for Change |
